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Porting of phone numbers

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Porting of phone numbers

I have been trying to get Xfinity Voice for my mother since Oct 1, 2015.  It seems Comcast does not know how to port her number from AT&T.   AT&T says the request was made but that Comcast never completed the transaction.  I have had 8+ contacts with Comcast....to no avail.  7out of 8 of the people tell me the number is ported.....the porting department says it is not.  AT&T says it is not.  Shall I cut my losses or does someone out there have a suggestion?

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Re: Porting of phone numbers

sharonk1208,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.



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