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Porting number to comcast

New Poster

Porting number to comcast

I would like to port a number from atat to my xfinity phone. The number is in good standing, and i was told through chat that i would have to call atat for them to release the number first, than call comcast for them to start the porting process. Is this how it should be done or not, because i have read in other forums that i would have to call comcast first , and they would get in contact with atat to start the porting process. So can anyone tell me which one is correct.

Official Employee

Re: Porting number to comcast

Yes call comcast first, they do all the legwork, usually 5 business days to port. Make sure they do a third party verification.




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