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Porting number from Google Voice to Comcast

New Poster

Porting number from Google Voice to Comcast

hi

I live in the SF Bay Area (Hayward, CA in the 510 area code). I have a 925 (contra costa county) phone number for the past 20 years. It is currently on Google Voice.

 

I have Comcast Xfinity Internet and just added on Comcast Voice. I want to port my 925 number into Comcast. I have unlocked it from Google Voice.

I spoke to Comcast and they have tried to port it but were not able. I dont know the reason.

 

I have read the forums and it looks like there is some success for porting, and other people have trouble.

 

Can I port my 925 google voice number to Comcast Voice? I am willing to use an intermediary (for example transfer to ATT / Verizon, etc.. mobile phone, or some other provider) in the porting if a direct port cannot be done. Any suggestions?

 

Service Expert

Re: Porting number from Google Voice to Comcast

user12a,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Regular Contributor

Re: Porting number from Google Voice to Comcast

the most common cause is the rate center (for 911 reasons, if you port a number that has a rate center outside of the rate center for your address, then it would take longer for emergency departments to respond to you, so this is why you can only port numbers that have a rate center that matches the rate center of your address). 

New Poster

Re: Porting number from Google Voice to Comcast

Hi, I havent received a PM or other official comcast message. I want a definitive answer from Comcast please.

 

Service Expert
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Re: Porting number from Google Voice to Comcast

Service Expert

Re: Porting number from Google Voice to Comcast

Topic Closed.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon