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Port out my number and keep my Comcast phone

Frequent Visitor

Port out my number and keep my Comcast phone

I want to port out my current phone number, but keep my Comcast phone service and just be assigned a random number. Is this possible? How do I keep Comcast from canceling my phone service when the number gets ported out? Any suggestions would be appreciated.

 

Thanks!

Service Expert

Re: Port out my number and keep my Comcast phone

bjcableguy,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Frequent Visitor

Re: Port out my number and keep my Comcast phone

Well, as usual, no response from Comcast! I chatted with an agent and they put a note on my account. When the port started  - they changed all my services! I called back and got everything put back. Yesterday, the port completed and they changed all my services again and removed my phone service completely! I don't know how a company like Comcast stays in business. Lack of any real comeptition really results in horrible, high-priced service.

 

Thanks Comcast for making my life miserable!