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Poor Service

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Poor Service

The wonderfull folks at Comcast changed my phone number with out permission. It took numerous phone calls with horrendous wait times to talk to a tech. I was lied to at least once. The techs are VERY hesitant to let you speak to a supervisor. I have yet to get an explanation of why my number was changed. They said they would call me back. Of course they didn't. At this point I have posted a complaint with the BBB and the FCC. I will be leaving these unreliable characters in the near future.
Regular Contributor

Re: Poor Service

Hi Silver_Seal,

I'm currently working on fixing this problem and hope to have a resolution soon. Please check your email for a message from me.

As a reminder for everyone else, the fastest way to obtain assistance is to contact us via chat or telephone. However, if you prefer, you can contact a moderator via email.

Thanks!

Richard