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Phones not working

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Phones not working

Just have buzzing sound on all 3 phones

Service Expert

Re: Phones not working


nancyo212 wrote:

Just have buzzing sound on all 3 phones


First steps should be to reset the modem/gateway.  If  after resetting you still do not have service, call into Comcast @ 1-800-266-2278 and speak with a CSR.  Resetting instructions are here:  http://customer.xfinity.com/help-and-support/internet/power-cycling-your-modem/


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Re: Phones not working

Post Moved to the Customer Service Forum for Visibility to Comcast Official Employees and Escalation Purposes.