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Phone service

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Phone service

Since I replaced my old router/modem with a new one, I have excessive static on my land line. What can I do to try and fix this problem.?

Service Expert

Re: Phone service


rimrider wrote:

Since I replaced my old router/modem with a new one, I have excessive static on my land line. What can I do to try and fix this problem.?


Check that all conections are tight and that the phone cable is good....   maybe the RJ11 jacks are deteriorated....




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New Poster

Re: Phone service

Phones in the home don't work!
Service Expert

Re: Phone service


Fatherjim wrote:
Phones in the home don't work!

For no dial tone, see this FAQ:  http://customer.xfinity.com/help-and-support/phone/troubleshooting-no-dial-tone/

 

If the FAQ provides no fix, call into Comcast and let them know you have no service.




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