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Phone rings and goes right into voicemail

Frequent Visitor

Phone rings and goes right into voicemail

I am having a problem on the last several days, in which the phone rings and when we pick it up there is no one there, because it goes directly to voicemail.  Next thing I do is to reset the modem and problem goes away for the day.  Anyway to fix this problem permanently.

 

 

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Frequent Visitor

Re: Phone rings and goes right into voicemail

I have same problem. I reboot the modem every other day. Comcast support was ridiculous. Time to get rid of comcast!!  That is my next move. 

Frequent Visitor

Re: Phone rings and goes right into voicemail

I had to call Comcast and they found I had a problem internally with my system and they corrected and reboot.  It is working fine now.

Frequent Visitor

Re: Phone rings and goes right into voicemail

Tks for reply....what was the internal problem?

Frequent Visitor

Re: Phone rings and goes right into voicemail

They did not say, but they rebooted my system and the problem does not occur.

Frequent Visitor

Re: Phone rings and goes right into voicemail

phone ringa and goes right ti voice mail

Frequent Visitor

Re: Phone rings and goes right into voicemail

Call comcast, they can fix it and reboot.

Frequent Visitor

Re: Phone rings and goes right into voicemail

that did not work...it fails again.