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Phone not working for Emergency 911 call.

Regular Contributor

Phone not working for Emergency 911 call.

I live in Syracuse Utah and today had a home emergency and when I picked up my phone to dial 911 I was greeted with a "All circuits are busy please try your call again later"

 

Now this irks me beyond belief, a person could have died over this and this issue I want resolved. I need a Comcast manager to call me ASAP on this issue and demand this escalated to the highest priority.

Tags (1)
Connection Expert

Re: Phone not working for Emergency 911 call.

I have just now escalated your issue.  Please understand that I am a Customer just like you and do not have direct access to the Comcast  Management infrastructure, but I will follow up on this escalation.




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Connection Expert

Re: Phone not working for Emergency 911 call.

The escalation is in process. 

Please keeep us posted on your progress in this matter.

 




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon