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Phone lines switched?

New Poster

Phone lines switched?

I have two phone numbers.  All of a sudden the jacks have been switched. I have done nothing.  So I called my  main home number with my cell, and sure enough, it's the other phone number ringing? 
Regular Visitor

Re: Phone lines switched?

Hey syheinz,

 

The way the system works it it basically knows Port 1 = Phone#, and Port 2 = Phone#.  It's a good possibility that someone might have inadvertantly switched them around.  I don't see it being too big of an issue to switch it back.  Try giving your local center a call.

Problem Solver

Re: Phone lines switched?

On the box they installed that does your home phone service when you pick up the main line, which should be telephone 1 can you see if the tel 1 light is blinking?  If that's not the case and it's tel 2 than something on the back of that emta has been switched and you can change the cables on the back of the emta.