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Phone lines not working

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Phone lines not working

Last thursday August 6 @ 11:00 a.m. PG &E did some work here in Mariners Drive stockton. Power went out for few minutes and since then our telephone line is not working anymore. Can you send someone to check our lines? We are not getting any dial tone. This the only way I could connect with you. Help!.

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Re: Phone lines not working


moyanib53 wrote:

Last thursday August 6 @ 11:00 a.m. PG &E did some work here in Mariners Drive stockton. Power went out for few minutes and since then our telephone line is not working anymore. Can you send someone to check our lines? We are not getting any dial tone. This the only way I could connect with you. Help!.


You should try the following:   http://customer.xfinity.com/help-and-support/phone/troubleshooting-no-dial-tone/

If that doesn't work, you will need to contact Comcast to inform them of your service interruption by either calling or by entering onine chat here:   https://www.comcastsupport.com/ChatEntry/Protected.aspx




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