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Phone isn't working yet again

New Poster

Phone isn't working yet again

It's been less than a month since the last time a tech came to fix the phone. Again we have no dial tone, even after I reset the modem. The phone is plugged directly into the box as well. I tried to do a live chat but there's a runtime error that won't let me live chat. I'm getting really tired of this problem and am starting to rethink using Comcast all together, considering I have not been offered anything for my troubles!
Regular Contributor

Re: Phone isn't working yet again

Hi arijesi,

I’m glad that I was able to reach you and confirm that your service is working correctly.. As we discussed earlier, if you have any further issues, please contact us or email me directly and we’ll investigate further.

I apologize for your inconvenience, and I thank you for your post!

Jim