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Phone does not work - Help

New Poster

Phone does not work - Help

we moved our phone  we need help because it does not work when we reconnect... Comcast phone call disconnected twice from my cell phone. And now it rings busy - phone number 800-934-6489 and 800-266-2278. We called again from another cell phone and are not being connected to an agent after 3 minutes.

New Poster

Re: Phone does not work - Help

I have tried all day to reach Comcast.  I guess they are getting a dose of their own bad service.  No phones working.

Service Expert

Re: Phone does not work - Help


herbiep wrote:

I have tried all day to reach Comcast.  I guess they are getting a dose of their own bad service.  No phones working.


Online chat is usually faster than the phone queue....you can do this here:  https://www.comcastsupport.com/ChatEntry/Protected.aspx




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