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Phone deciding not to work Again...

Regular Visitor

Phone deciding not to work Again...

I've had to have Comcast come to my home to fix this incessant telephone problem over 5 times already in the past 9 months..


my phone light on the modem is blinking again,  and i just had them run a new line through my floor like they suggested.

i tried resetting it,

changing the phone line to the other jack and back again.

i pick up the phone and either get nothing or a busy signal.

It seems like i'm not the only one here with that problem

and Comcast is turning my floors to swiss cheese for nothing.

Because the light magically stops blinking, then again starts.

i'm not sure what to do at this point.

Buy a cellphone?


Contributor

Re: Phone deciding not to work Again...

Hi imokurok,

I apologize for the phone troubles you are experiencing. I reviewed your account and have not found any recent trouble calls or trouble tickets regarding your issue. I would encourage you to contact us so that we can look into the issue and get your service up and running as soon as possible. If you prefer, you can also feel free to email me and I will be happy to look into this issue personally.

Thank you for your post!