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Phone calls disconnecting

New Poster

Phone calls disconnecting

I recently received and  installed a new modem sent to me by comcast. Since installation phone calls suddenly disconnect in the middle of a call. Additionally just before the disconnect, either the other party cannot hear me or I cannot hear them for a few seconds. What is causing this?

New Poster

Re: Phone calls disconnecting

I have the same problem.  I downloaded the EasySolve program to help, but I seem to be using that every day more than once a day.  It does not always solve my problem.  If I wait a little while, the phone will come back on.  But this is very annoying.

Frequent Visitor

Re: Phone calls disconnecting

What is the make and model of the modem you are on? You may want to check the following post also: