Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,789,034

members

33

online now

1,939,014

discussions

Top

Phone Not Connecting to Handsets from Base

New Poster

Phone Not Connecting to Handsets from Base

After we switched to XFinity from Fios, we had problem sending/receiving phone calls on both of satelite handsets.  The base handset, which is connected to the router works fine, but other 2 satelite handsets have no signals.  Can someone help?

Official Employee

Re: Phone Not Connecting to Handsets from Base

Hi amsaaor, apologize for your experiences are you still having issues with your phone?

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon