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Phone Issues

New Poster

Phone Issues

I am not receiving some Family members and Important appointment confirmations. When they call they are receiving a message (The party you are trying to reach is not currently accepting calls from this number)  This has just started within the last week.  Your tecs.  are unable to help me. Ref. comcast ticket #CR518190962.

Contributor

Re: Phone Issues

The first thing to do is verify under voice preferrences that  call forwarding has not been set to another phone number. 

New Poster

Re: Phone Issues

Most calls come in.  Only some are rejected. Tried *87 to deacivate anonymous call rejection. My family still can't call. They do not have their phone with call rejection.  Getting frustrated....