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Phone Doesn"t Work for 10 months

New Poster

Phone Doesn"t Work for 10 months

My phone has not worked since 3/2013.I called 5 or 6 times to report it. Comcast wants to charge ME $40.00 to fix their lousy equipment. I would like to be reimbursed for 10 months of no phone service.

Official Employee

Re: Phone Doesn"t Work for 10 months

Why would you wait so long? They're only going to charge you if it is something in your home wiring. And if you get the spp for 3.99 and it's a home wiring issue it's cheaper than 40 bucks.




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New Poster

Re: Phone Doesn"t Work for 10 months

I feel your pain.  My land line hasn't worked for about 6 months or more as well and everytime I call they tell me it's fine on their end!!!  They came out once and it worked for a week or 2 then off again.  Ridiculous, AND they won't credit my account unless I call everyday and ask for a credit.