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People on Call Waiting ring forever

New Poster

People on Call Waiting ring forever

We recently got the xfinity voice service at my workplace and we're just setting up everything.  Call waiting is a new feature that our previous voice service didn't have. 

 

After some testing, we notice that if we're on the line with someone and someone else calls, we can hear the call waiting beeps.  Also, the other caller's phone rings forever. 

 

Is there a way to make the second caller go to voicemail after a few rings if we're on the line already?

Cable Expert

Re: People on Call Waiting ring forever

Please contact your Comcast Business Rep for help on your account's features.  Only they can get your features setup properly.

 

This is a user to user Community forum that can't help you on your account features.




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