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PHONE LINE IS OUT AGAIN

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PHONE LINE IS OUT AGAIN

PHONE LINE IS OUT AGAIN~~~~

 

WHY is this every week sometimes for hours and when TECH visited he says NOTHING IS WRONG?

 

Can't believe this is an ONGOING ISSUE~

 

I have Internet Service but no TELEPHONE~~~~~

Problem Solver

Re: PHONE LINE IS OUT AGAIN

If you have internet service through the same modem, the service is working.  What are the lights on the modem doing?  All lights should be on solid except Tel2 (if you have no second line) and Link, which sould be blinking.  If Tel1 is blinking, it shows a line in use or a bad line.  Connect a working corded phone directly into Tel1 jack on back of modem.  If no dial tone, reset the modem.  If stll no dial tone, you will have to call Customer Service, Technical support.