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Number of rings before it goes to voicemail

Regular Visitor

Number of rings before it goes to voicemail

I am unable to change the number of rings before it goes to voicemail. Right now it's on 2 rings. By the time I get to the phone it goes to voicemail. I've trying to changent the setting in the voice mail preferences, but it will not load it says "temporarily unavailable". It's been like that for several weeks, anybody have any suggestions?

New Poster

Re: Number of rings before it goes to voicemail

For XFINITY Voice and XFINITY Internet Service Subscribers:

  1. Go to www.xfinity.com.
  2. Select the Email icon.
  3. Enter your primary Comcast ID and password. 
  4. Go to the Preferences tab, then select the VOICE icon.
  5. Select Call Forwarding and Rings.
  6. In the Send call to voice mail after field, select the number of rings you want before the call goes to voicemail.

 

Regular Visitor

Re: Number of rings before it goes to voicemail

The instructions may be accurate, but the system still gives a not available message.

Something must be wrong at a system level.

Service Expert

Re: Number of rings before it goes to voicemail


waldhaus wrote:

The instructions may be accurate, but the system still gives a not available message.

Something must be wrong at a system level.


Your best bet is to call into Comcast and have them ensure you have VM enabvled in your account codes....  AT the very least, you will be informing them that you have a problem.  These forums do not give you that satisfaciton.... 

Good Luck!
-=Ray=-




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