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Number blocked incorrectly

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Number blocked incorrectly

A friend's phone number was blocked without any action from me.  It appeared on the "blocked" list, I deleted it from that, and everything was OK. Some time later, it was blocked again. but this time it did not appear on the "blocked" list.  Any suggestions?

Service Expert

Re: Number blocked incorrectly


malindal4657 wrote:

A friend's phone number was blocked without any action from me.  It appeared on the "blocked" list, I deleted it from that, and everything was OK. Some time later, it was blocked again. but this time it did not appear on the "blocked" list.  Any suggestions?


Refer to this link to see if the steps provided there can help:  http://customer.xfinity.com/help-and-support/phone/call-screening/

 

 



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