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Number Ported Incorrectly

New Poster

Number Ported Incorrectly

We switched over all of our tv, phone and internet service to Comcast in December.  We were so excited to be told we could port our old verizon number to comcast.  However, since December the phone hasn't worked.  We can make calls out from the comcast phone line but if anyone calls the number it tells them the phone line has been disconnected. 

Cable Expert

Re: Number Ported Incorrectly

Since this is a community forum, there is no one here that can help from Comcast.

 

Please contact Comcast support and they will need to determine the true issue and get it fixed.




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