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Not working.....

New Poster

Not working.....

Do I have to use a phone that is VOIP capable...or are all phones VOIP capable?  My phones are not working.  I have a VTech DS6321-3.  In the instructions for the phone, it says not to put the phone near a wifi or personal computer.  Any help would be greatly appreciated!

Cable Expert

Re: Not working.....

The L1/L2 port on the eMTA telephony modem is designed for regular analog telephones, including cordless phone bases.

 

The warning is because many cordless phones use the same frequencies as wi-fi routers or gateways in the home, along with microwave ovens.  Interference can be reduced by keeping the cordless phone base as far away as possible from the wi-fi router or gateway device.




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New Poster

Re: Not working.....

 


JayInAlg wrote:

The L1/L2 port on the eMTA telephony modem is designed for regular analog telephones, including cordless phone bases.

 

The warning is because many cordless phones use the same frequencies as wi-fi routers or gateways in the home, along with microwave ovens.  Interference can be reduced by keeping the cordless phone base as far away as possible from the wi-fi router or gateway device.



But isn't the phone base supposed to be plugged in to the ?modem/wifi? that Comcast gives you for the phone service?