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Not seeing caller ID on TV?

Contributor

Not seeing caller ID on TV?

So they set up the Voice Mail but I don't see the Caller ID on the TV?  Is there some setting I'm missing? 

Cable Expert

Re: Not seeing caller ID on TV?

First step is to unplug - wait 30 seconds - replug your set top box to reload the ITV applications.  It also must be a Motorola or Pace set top box or DVR.

 

If that does not fix it, then post back and it will be escalated as it will be a account coding issue that will need addressing by Comcast people.




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Re: Not seeing caller ID on TV?

How do i set up itv option?