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No phone service

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No phone service

For the last several days I have had no phone service.  The TV shows there are calls but there is nothing when we pick up.  One of our phones still has the keys lit so we assume the phone is working.  Please advise.

Cable Expert

Re: No phone service

First step is to press the small indented button on the back of your eMTA phone adapter.  It will be on the back where the cables attach, and you will need some kind of poker to press the indented button.

 

If that doesn't help, then please contact Comcast support, either with alternate phone, online chat on the web or you can tweet to @comcastcares

 

Live chat link is http://customer.comcast.com/Pages/Help.aspx

 

 




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