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No phone service

New Poster

No phone service

There is no dial tone on our phone. Outside callers hear one ring, then a crackling sound. The modem shows a flashing light. All phones are on the hook. We have called three times in the last ten days, but no service person has been sent out.
New Poster

Re: No phone service

Dont give up!  It took me 5 calls and 2 online chats to get my problem fixed. Get online tech support off website. I was given total runaround yesterday for 3 hours, agents that said theyd call back and didnt and no luck yesterday with tech online trying to fix it. BUT this morning, I tried again and after 1 hour they got my phone to work. It was settings on their end(surprise). They had supposidly set up tech visit yesterday for 4 days from now and found out this morning they set up no such appointment so I would have been sitting here waiting for NOTHING 

New Poster

Re: No phone service

Im in the same boat and tired of them but what can you do?? Call COPORATE !!!!!