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No phone service since 10-25-09

New Poster

No phone service since 10-25-09

No phone service or internet here since Sunday early am 10-25-09. The service Tech was supposed to be here no later than this afternoon. I had a friend stop by the local office and he was told the service call was cancelled!!!! He was given instructions on how to re-set the modem. I did that by unplugging it and taking out the battery. I now have internet but still no phone. What now?
Problem Solver

Re: No phone service since 10-25-09

Look for the little recessed reset button on the back of the modem.  Push it in with a bent paperclip or other pointy object and wait for a minute or so.  Then try the phone again.  Which lights on the front are on and not on?
Valued Contributor

Re: No phone service since 10-25-09

Please email me if your still having trouble so i can help.

 

Thank you,

 




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