Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




No phone and Internet service

New Poster

No phone and Internet service

No Phone service & weak internet  connection  laptop not functioning at. Reported twice tech scheduled today at 10 am-still no show. Tried to call on cell put on hold 15 mins then heard only static. Your service stinks. No further calls To You. Payment on hold at court further reports of problems to FCC & SCC. 

Silver Problem Solver

Re: No phone and Internet service

this is a user to user forum.


have you reset your modem????  are all lights active on your modem.  have you done any troubleshooting?