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No dial tone

New Poster

No dial tone

Not getting any dial tone, modem shows that the line is in use.  Checked the house for any phones off the hook.  I reset the cable modem, still no dial tone.  Any others in the Spring, Texas area having this problem?

Silver Problem Solver

Re: No dial tone

Try connecting a known good corded phone, (if you have one) direct to the tel 1 jack on the gateway/eMTA.

 

Or try the livechat here:

 

https://www.comcastsupport.com/ChatEntry/Protected.aspx?Trouble.VoicePhone.NoDailTone