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No dial tone

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No dial tone

I have no phone service.  I would like to talk to a customer service person because I know very little about phone technology.

Cable Expert

Re: No dial tone

This is a user to user forum with very little interaction with Comcast employees.  You can call on your cell or do a online chat here

 

https://www.comcastsupport.com/ChatEntry/Protected.aspx

 

Always start troubleshooting by resetting your gateway or telephony model by pressing the indented reset button  on the panel where the cables attach.  Plug in a known good wired phone to the L1/L2 jack to bypass the inside wiring and all telephone equipment.  If it still doesn't work, then contact Comcast support.




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