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No dial tone

New Poster

No dial tone

My cats disrupted my module on the floor where the wires come in from the outside. I opened it, and I know to connect red to red and green to green etc. Your wires are all different colors so I do not know what to connect to what. The Comcast employee who installed it left the little box just hanging there without fastening it to the wall or baseboard. I am a 67 year old woman (get real). The wires are where the cats can run into them easily. I have tried several combinations and nothing works. I have not had a phone for days. I do not have a cell service anymore. Help