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No dial tone on phone

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No dial tone on phone

I have checked all equipment. The voice(phones) equipment is connected as are TX and internet.

I can't get any dial tone on the handsets. I request a tech be sent to my home. Thx

Service Expert

Re: No dial tone on phone


jobudo wrote:

I have checked all equipment. The voice(phones) equipment is connected as are TX and internet.

I can't get any dial tone on the handsets. I request a tech be sent to my home. Thx


These are primarily user-to-user forums...not direct links to Comcast.

 

You can try to troubleshoot your no dial tone by looking at the Self Help here: http://customer.xfinity.com/help-and-support/phone/troubleshooting-no-dial-tone/

You can call on your cell or do a online chat here: 
https://www.comcastsupport.com/ChatEntry/Protected.aspx

Always start troubleshooting by resetting your gateway or telephony model by pressing the indented reset button on the panel where the cables attach. Plug in a known good wired phone to the L1/L2 jack to bypass the inside wiring and all telephone equipment. If it still doesn't work, then contact Comcast support.




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