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No dial tone for my Comcast phone line

Connection Expert
Moved:

No dial tone for my Comcast phone line

Connection Expert

ATTENTION crislerb

Your post was removed to a secure area out of public view because it violates forum posting guidelines.

Forum Guidelines state >>> clickable link http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289 which everyone should read BEFORE making a first post

Please don't;

Post personal information in the forums

Please do your best to keep your identity and personal information safe. This includes:

Your full name
Your telephone number
Your Physical/Mailing Address <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Email addresses
Credit Card numbers
Account numbers
Personal public IP addresses
Modem MAC address and / or serial number
Active phishing links
Other personally identifiable information


Here is your post with the information removed;

 

 

The phones in the house at XXXXXXXXXXXXXXXXXXXX do not have a dial tone. I checked all phones to make sure they were properly secured in their cradle holder - they were properly secured.




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Connection Expert

Re: ATTENTION crislerb

Have you tried using the recessed reset button on the back of the modem ? Depress and hold it in until you see the front panel indicator lights begin to cycle, then release. If it still doesn't work, call 1-800-comcast and book a tech visit.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon