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No battery in the Modem! Very bad policy

New Poster

No battery in the Modem! Very bad policy



You are doing a terrible thing to send out the new modems with no battery.  It is only in an emergency when the power goes out that a susbscriber will discover you did this.  You make people call that wretcvhed battery purchase line and wait a week to get something that you should be providing as a matter of course.


Very bad policy!


An unhappy customer

Valued Contributor

Re: No battery in the Modem! Very bad policy

Batteries stopped being part of the modems last Febuary.  You can actually find them really cheap on Amazon (about 10 bucks) I know the policy stinks, but batteries are expenisve to provide to everyone (heck they too have to protect their bottom line as well though they gouge everyone by doing so)