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No Caller ID On TV

New Poster

No Caller ID On TV

I recently upgraded my service and had multiple issues. All of them are resolved except I have no caller ID on TV. I have spent a ton of time on the phone with tech support and my fingers are sore from resetting equipment. I would just like to know if this is a simple thing like Comcast activating it on their end or let me know if it is not available in my area. The way the Tech talked it should be. Just looking for a simple fix or answer.

Frequent Visitor

Re: No Caller ID On TV

I upgraded to X1 over a week ago. Caller ID still not working on X1. I was told level two support would call me back. Still no call. It worked fine on my old DVR. Unhappy in Kansas City.