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Napa Quake 8-24-2014 national disaster

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Napa Quake 8-24-2014 national disaster

EARLIER TODAY I SPOKE WITH 1-800-COMCAST ABOUT POSSIBLE  DAMAGED TO THEIR CABLES FROM THE 6.0 QUAKE IN NAPA CA.


THEY WON'T COME OUT TO REPAIR OR LOOK AT IT WITH OUT ACCOUNT INFO.


I DONT KNOW THE INFO RELATED TO THE CABLES, I MEAN REALLY HOW WOULD I?


I WAS IMPRESSED BY THE LOCAL RESPONSE  RIGHT AFTER THE QUAKE , TOO BAD COMCAST COULDN'T
TEACH THEIR PHONE SUPPORT TO DEAL WITH NATURAL DISASTERS!!


COMCAST HAS PROVEN AGAIN TO HAVE THE WORST CUSTOMER SUPPORT IN AMERICA!!!!

 

 

GUESS THOSE LINE MAY NEVER BE REPAIRED!!!!!!!
 
IT'S PRETTY SAD I CAN'T USE MY HOME PHONE AT ALL, THERE'S TOO  MUCH STATIC, AND ROBOTIC NOISES THANKFULLY MY CELL PHONE PROPERLY WORKS, BECAUSE IT'S NOT A COMCAST PRODUCT!! I ASKED FOR A CREDIT OF THE DAYS I HAVEN'T BEEN ABLE TO USE MY HOME PHONE, WHICH HAS BEEN PRETTY MUCH SINCE THE QUAKE ON THE 24TH, I WAS NOT EVEN OFFERED A CREDIT OF ANYKIND!! DISAPPOINTED AS ALWAYS WITH THIS JOKE OF A COMPANY CALLED COMCAST!!