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NO in-coming calls.

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Regular Visitor

NO in-coming calls.

I can call out, but nothing is coming in.  NOTHING shows up on my caller ID!

Accepted Solution

Re: NO in-coming calls.

For about a week, un beknownst to me, I was not able to receive in-coming phone calls.  Then one of your agents (India?0 cleared that up.

THEN, on Sat., I had a completely "dead" phone.  I re-set the modem and it is back to working.

View answer in context
Bronze Problem Solver

Re: NO in-coming calls.

If it was working before.  Try cycling the power on the modem using the reset on the back of it.   The small hole that you will need a paperclick or something to hold in for 30 seconds.

 

If that doesn't work you are better off calling comcast.

Regular Visitor

Re: NO in-coming calls.

For about a week, un beknownst to me, I was not able to receive in-coming phone calls.  Then one of your agents (India?0 cleared that up.

THEN, on Sat., I had a completely "dead" phone.  I re-set the modem and it is back to working.