Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
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Message Edited by chriscasmirri on 05-18-200702:40 PM
On the upper right corner of your original post, click Options, and choose Edit Message.
chriscasmirri wrote:I am not sure how to edit my post to exclude my email address.
I'm currently working on fixing this problem and hope to have a resolution soon. Please check your email for a message from me.
Message Edited by Michael on 05-19-2007 04:29 PM
I wanted to follow up on chriscasmirri’s “no service” post and let everyone know that we sorted out the problem.
Chriscasmirri had recently been scheduled to transfer her Comcast services to a new address, which unfortunately, appears to have not been set up correctly.
This necessitated contacting our local Comcast office, rebuilding her account, and sending out our technicians to complete her installation. Fortunately, we now have her up and running with all her Comcast services.
Please bear in mind that the great majority of our subscribers have zero issues with our Comcast Digital Voice installation; however, there are these rare occasions when something unusual occurs.
This is one of those situations that has required a bit of trial-and-error to resolve. Thank you so much for bearing with us while we have worked to correct this issue.
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