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NO CALLER ID ON TV SINCE A POWER OUTAGE

Frequent Visitor

NO CALLER ID ON TV SINCE A POWER OUTAGE

A couple of months ago we had a power outage of approx 1-2 hours.  We lost our caller id on our tv after the outage.  I called Comcast and apparently got a newbe because she attempted to reset our cable box, but nothing happened.  Now all we get on the Tv is a quick flash when the phone rings, but no caller id.  Does anyone know how I can reset it myself??

 

Thanks

Regular Visitor

Re: NO CALLER ID ON TV SINCE A POWER OUTAGE

Have you tried unpluging the box from the power outlet, wait about 60 sec then plug it back to the power outlet. Sometimes that may work.

Frequent Visitor

Re: NO CALLER ID ON TV SINCE A POWER OUTAGE

Yes, I tried unplugging the box from the power outlet.  It did not work, we got a phone call shortly after I did that and nothing showed up on the tv screen.  Any other suggestions?