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My Caller ID

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My Caller ID

When I make a call to my neighbor from my home line, it doesn't display my phone number or name, just California.  When I was on another phone service it did display my name and phone number.  Any ideas how to resolve this?

Cable Expert
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Re: My Caller ID

This is a placeholder for a post that was moved to a secure location because it violates the forum guidelines (inappropriate or disruptive). http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289

Cable Expert

Re: My Caller ID

Call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) and see if they can fix it for you . My guess is they will need to escalate it to get it fixed. If you get no joy...

 

....your best option is to contact Comcast Corporate Customer Service (we_can_help@cable.comcast.com). You can also ask for help via Twitter (@ComcastCares), Facebook or the Comcast Direct Forum.




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