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Moved And Can't get Telephone Service to Work

New Poster

Moved And Can't get Telephone Service to Work

I moved to another unit in my Condo Complex. I upgraded to Xfinity1. TV and internet are working fine. When system was first set up 8 days ago the phone was working. Then the phone just stopped working. After 8-10 calls to sevice center and rebooting the Modem as many times it still is not working.

I had a service call set up for easter and it was a no show. I had a CR number for the call?

I have been with Comcast for 8 years and have never had this much trouble.

Seems everytime I call i have to go through the same speel over and over to get nothing accomplished.

Pretty upset here!

New Poster

Re: Moved And Can't get Telephone Service to Work

Have the same problem, moved to new address had the tripple play installed the phone worked for 1 hour then quit. The phone light on the modem is off. Called several times and after hours of going through the same conversation i got fedup and quit. I am glad i cancelled the home security. Can't take it anymore got out my faithfull ooma and solved my problems. Comcast is screwed up. If there was some competition for internet and tv i would leave them in a minute.