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Modem problem

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Modem problem

I have Comcast modem that Internet works but the ms/ds light blinks and the telephone 1 light blinks. I have no dial tone on my phone. Can someone help me out to find solution.
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Re: Modem problem


Cull1083 wrote:
I have Comcast modem that Internet works but the ms/ds light blinks and the telephone 1 light blinks. I have no dial tone on my phone. Can someone help me out to find solution.

For no dial tone, check this:  http://customer.xfinity.com/help-and-support/phone/troubleshooting-no-dial-tone/

 

If this fails to fix the issue, call into Comcast and register a trouble ticket for your affected services.




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