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Missed Call Listing

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Contributor

Missed Call Listing

I have a huge laundry list of missed calls. Basically I screen calls as they come in and don not answer the obviuos spam/scam/solication calls. Thus they wind up in the missed call listing. I have no desire to maintain a peroetual list of worthless calls. However, the missed call list gives no option for deleting numbers. How do you erase/delete listings of uneccessary missed calls.

Accepted Solution

Re: Missed Call Listing

Not that it makes any difference.  He asked if he could delete them.  Comcast does not allow them to be deleted.  So the answer is still that you can not delete them.

 

I believe that they would reference this as the reason as it requires data retention of call data for 18 months.

 

http://www.gpo.gov/fdsys/pkg/CFR-2012-title47-vol3/pdf/CFR-2012-title47-vol3-part42.pdf

 

Retention of call records

 

Some states have their own requirements that may be more stringent

 

http://www.josephson-law.com/images/Call_Detail_Piece.pdf

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Bronze Problem Solver

Re: Missed Call Listing

You can't on the online record.  It is the call record of the number.

 

Gold Problem Solver

Re: Missed Call Listing


kheffington wrote: You can't on the online record.  It is the call record of the number.

Can you cite a law or regulation that requires this? The statement has been repeated many times, but no one seems to know its source. Thanks much!

Bronze Problem Solver

Re: Missed Call Listing

Not that it makes any difference.  He asked if he could delete them.  Comcast does not allow them to be deleted.  So the answer is still that you can not delete them.

 

I believe that they would reference this as the reason as it requires data retention of call data for 18 months.

 

http://www.gpo.gov/fdsys/pkg/CFR-2012-title47-vol3/pdf/CFR-2012-title47-vol3-part42.pdf

 

Retention of call records

 

Some states have their own requirements that may be more stringent

 

http://www.josephson-law.com/images/Call_Detail_Piece.pdf

Gold Problem Solver

Re: Missed Call Listing


kheffington wrote: ... He asked if he could delete them.  Comcast does not allow them to be deleted.  So the answer is still that you can not delete them. ...

True enough. I just think we shouldn't suggest (and it's stated this way over and over) that this is some sort of legal requirement when it's actually just a Comcast policy. Thanks much for the links.

Contributor

Re: Missed Call Listing

Many thanks for your info concerning Comcast's Orwellian policies.