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Message light blinking even though I have no voice messages

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Posted by
Visitor
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Message 1 of 25
52,340 Views

I have cleared out my voice mail messages through xfinity connect voice, but the message light on my Uniden telephone answering system is still blinking which means I have messages. How do I stop the blinking light?

24 REPLIES
Posted by
Silver Problem Solver

Message 2 of 25
52,331 Views

Hello,

1. Try lifting the phone of the base stand.

2. Try removing the cable from the back of the base stand.

Posted by
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Message 3 of 25
52,299 Views

I removed the batteries, and dissconnected the power supplies and phone line from all of my phones for over 10 minutes, and the light still flashes and when you pick up the phone to make a call it makes the sound like you have a v-mail. 

Posted by
Service Expert

Message 4 of 25
52,294 Views

Here is how I solved that problem when it happened to me.

 

I used my cell phone to call the home phone and left a message.

 

I deleted the message. Problem solved.

 

What I cannot recall is if I deleted the message online or on the phone.




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Posted by
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Message 5 of 25
51,658 Views

Here's the fix...

Sign in to your Comcast acount. Click on the "Xfinity dot com" link at the top of the page. Then click on "Voice" tab, then "Voicemail". Read/delete any voicemails and your message light will stop blinking. I've had to do this twice. Worked both times.

Posted by
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Message 6 of 25
51,487 Views

I have the same problem.  Started when I upgraded my Comcast modem because I increased the internet speed.  Now using SMC d3gnv.  Voicemail indicator light does not go out after listening to VM.  Sometimes, it goes out 2-3 days later.  This happens on 2 different phones.

 

Called Comcast service and was basically told I was crazy.  Change in modem can't make that happen.  Must be my phones.  I have CenturyLink service also and these phones work on those lines just fine.  It is not the phones.

 

I have reset the modem.  The only way I get the light to go out is to unplug the phone and remove the battery.

 

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Message 7 of 25
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This was exactly my problem!  Thanks so much for posting, jymy.

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Message 8 of 25
50,021 Views

As suggested, I called myself from another phone, then deleted the message and the blinking and signal for having a VM stopped. Thanks so much as Comcast only tried to reset the modem which didn't work. It must be an uneven signal from Comcast that causing this? Is this something one should regularly expect from Comcast?

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Message 9 of 25
50,016 Views

Pick up the handset, dial *99 and you can listen to your messages that are stored with Comcast.  These are messages that you received while you were on the phone, the phone was turned off, or some other reason.

After listening to your messages, to delete the messages hit 77.

Blinking red light went out for me when I figured this out!

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Message 10 of 25
49,983 Views

None of these worked for me. It's driving me crazy! They don't know how to stop it ugh.

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Message 11 of 25
49,607 Views

There arn't any messages on my voicemail to delete.  Now what?

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Message 12 of 25
48,697 Views

ok for the UNIDEN system I did this - Go into MENU, then GLOBAL SETUP, then to VMWI(Voicemail Message Waiting Indicator) RESET, select yes but once you select 'yes' do not touch any other button-just put the phone back in the cradle and you should hear a beep-job done!

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Message 13 of 25
48,610 Views
And then unplug main base wait 10 seconds and plug back in
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Message 14 of 25
48,590 Views

IT WORKED!!! I called home from the cell-phone, said "hello" - and then did the *99 on the home phone, heard my greeting, pressed 7 and: NO MORE BLINKY. Good advice - thank you!

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Message 15 of 25
47,741 Views
This worked for me . I called my home phone with my cell & left a message on my comcast voicemail. Once i deleted the message the flashing finally stopped

Posted by
Frequent Visitor

Message 16 of 25
46,230 Views

Have Uniden phone so I can just switch off the light via the reset process but it's happening about 6 times a day & never any vmails. Comcast did some kind of reset and tried unplugging the base unit. Nothing fixes it so far.

Posted by
Service Expert

Message 17 of 25
46,198 Views

44Sedgewick wrote:

Have Uniden phone so I can just switch off the light via the reset process but it's happening about 6 times a day & never any vmails. Comcast did some kind of reset and tried unplugging the base unit. Nothing fixes it so far.


Try message 15 above.....




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We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Frequent Visitor

Message 18 of 25
46,191 Views

With the Uniden, I can easily turn the light off with a couple button pushes - the problem is that I'm getting many of these false lights a day - 6 just yesterday. I need to end the issue.

Posted by
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Message 19 of 25
45,574 Views

Leaving a message from another phone and then *99 from the home phone and deleting it works.

 

However,  according the Comcast, I don't have voicemail........

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Message 20 of 25
45,501 Views

I called my home phone from my cell and left a message, IT WORKED!  Thank you! This answer is better than the one I got by calling Comcast itself, No help there and I could not understand the instructions because of the woman's terrible accent. I fouund myself just responding yes because I had no idea what she was trying to tell me.

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Message 21 of 25
45,447 Views

Thank you so much, that worked great!!!

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Message 22 of 25
43,739 Views

the global setup steps worked perfectly and so easy to follow thank you

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Message 23 of 25
41,572 Views

The call from another phone, leave a message and then delete it worked for me.

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Message 24 of 25
30,649 Views
Solution

Please press and hold the Paging / Find button continously till the phone beeps multiple times and the blinking light shuts down. This will work for sure Smiley Happy

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Message 25 of 25
30,514 Views

None of the steps worked for me except the post instructing to hold the Pging/Find button. This process corrected/stopped the flashing light. Thanks.