Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,928

members

37

online now

1,936,581

discussions

Top

Mandarin outages occur frequently

New Poster

Mandarin outages occur frequently

I live in Mandarin and it seems if the wind blows, I lose internet and phone.  The last couple of days, I have been without both for hours.  Have called several times over the months and have tried all the trouble shooting when this happens to no avail. I am a systems consultant working from home and need the internet and phone up all of the time. I see service trucks from Xfinity, AT&T and JEA out along MandarinRroad all of the time and am wondering if they are working on the cabling.  

Is there somewhere we can get the scheduled outages for areas?  Thank you!