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Long Distance

Most Valued Poster

Long Distance

MY bill states that I have "digital voice unlimited". I have not made any LD calls yet.

According to a comcast rep, I have free long distance, However, when I look at my

bill on line and view call details, it shows the following:

 

Summary of Charges
 
 
 Domestic Long Distance$0.00   
 International Long Distance$0.00   
 Operator Services and Directory Assistance$0.00   
 Usage Adjustments-$0.00cr 
 Additional Comcast Charges$0.00   
 Taxes and Surcharges$0.00   
 
 Total:$0.00  

 

Just wonder what the line for domestic long distance charge is for.

 

Could someone who has free long distance check their view calls

and see if they have this line appearing for domestic long distance charges.

 

Thanks



Cable Expert

Re: Long Distance

I don't have any of those lines on my unlimited CDV, but billing statements do vary by market ares.

 

I've notified the Comcast Corp team to look at your account and confirm  that it is set up properly

 

Watch this post and your email for updates from  them in a day or two.




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Most Valued Poster

Re: Long Distance

Jay, thanks for your response



Retired Administrator

Re: Long Distance

I don't see a charge for domestic long distance in your post although I may have misunderstood your question. In some areas, things are listed as line items even though you are not ultimately charged for them. They appear due to the inner workings of our billing system.

 

 

Just 'Dete'
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Most Valued Poster

Re: Long Distance


CC_Dete wrote:

I don't see a charge for domestic long distance in your post although I may have misunderstood your question. In some areas, things are listed as line items even though you are not ultimately charged for them. They appear due to the inner workings of our billing system.

 

 


 

CC_Dete

 

I was not charged for any long distance.

 

The above does not appear on my billing statement.

It shows when I click on "view calling details"

 

Thanks for your response



Retired Administrator

Re: Long Distance

I see - did I answer your question?

Just 'Dete'
Retired Help Forums Admin



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Most Valued Poster

Re: Long Distance


CC_Dete wrote:

I see - did I answer your question?


I suspose so. I will see when I make a LD call

 

Thanks



Retired Administrator

Re: Long Distance

ok - please let us know.

Just 'Dete'
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