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Light Indicators

Contributor

Light Indicators

Our old phone modem seemed to be giving us problems, it would turn off randomly. Comcast service just installed a new Arris TM722. I noticed the indicator light marked US is orange, the light marked Battery is off. The light marked Link is off. Is this normal, the tech said the battery and US light should go to green in a while. How long should I wait to see if this happens. I would want my battery working. Thanks for any feed back.

Silver Problem Solver

Re: Light Indicators

Hello,

The indicator light marked as us is the upstream connectivity it may be red or green depending on speed.

The battery light should be turned on.

The light marked link indicates ethernet or usb (if equipped) connectivity between the telephoney modem and computer. It may be red or green to indicate the connection speed.

 

Contributor

Re: Light Indicators

Thank you

Connection Expert

Re: Light Indicators

There is a little door that you can open up to see if there is a battery installed in your modem.

If no Battery call in and have them provide one.




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