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It's time for you to wake up, COMCAST

Frequent Visitor

It's time for you to wake up, COMCAST

COMCAST:

 

Don't you think it's about time you address the issue of Caller ID not working? I suggest instead of

using a nonfunctional service as a selling point while signing a customer up for "triple play" you

completely rid the system of it. It doesn't work. Period.

 

It would be completely enlightening if you would admit Caller ID's faults and live up to your

selling point of being "customer friendly."

 

Frankly, I wonder why you would continually push a package that is "broken." One of the reasons

I signed on for triple play was the caller ID showing on my computer as well as my TV screen.

 

Might as well stay in the dark on who's calling . . . because that's where I and many of your customers

are.

 

We are tired of complaining. We are tired of begging for help. We are tired of no answers. We are

tired of being ignored. We are tired of paying for something we don't receive.

 

Come up with a value for "Caller ID" and reduce my monthly bill by that amount. Why should I pay

for something that doesn't work?

 

This bad customer service just doesn't fly in this day and age.

 

Get with it.

 

Watercolorist