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Is Arris TM822G a Comcast supported modem?

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Is Arris TM822G a Comcast supported modem?

I have been getting conflicting/different answers from different Reps. One said its supported but only for rental, another said not at all. Mydeviceinfo@comcast shows it as supported.

Service Expert

Re: Is Arris TM822G a Comcast supported modem?


naplow wrote:

I have been getting conflicting/different answers from different Reps. One said its supported but only for rental, another said not at all. Mydeviceinfo@comcast shows it as supported.


This should clear things up for you...  http://mydeviceinfo.comcast.net/ 

 

PLease note that Comcast RENTAL TM822G's are approved, but RETAIL modems are NOT!

 

I know..... doesn't make sense....  but this IS Comcastic we're talking about....

 

-=Ray=-




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